Frequently asked questions

Frequently Asked Questions About SkiSolv

Regularly updated advices and answers for common questions and clarifications

Why SkiSolv?Test Drive

SkiSolv. Ski Resort POS

💬 What is SkiSolv and who is it for?

SkiSolv is a software system built specifically for ski resorts to manage ticketing, rentals, memberships, lockers, waivers, point-of-sale, and more, all in one place. It’s designed for both small and large operations looking to simplify workflows and improve the guest experience.

Explore SkiSolv Features →

🖥️ Do I need special hardware to run SkiSolv?

Not necessarily. SkiSolv runs on standard Windows-based computers. Barcode scanners, card printers, and receipt printers are supported, but not mandatory. We offer full compatibility guidance on our System Requirements page →.

☁️ Is SkiSolv cloud-based or installed locally?

Both options are available. You can choose our cloud-hosted version (which includes backups, updates, and security), or install it on your own server. Most resorts choose cloud for flexibility and ease of access.

💳 Can SkiSolv handle online bookings, gift cards and memberships?

Yes. SkiSolv allows guests to book tickets, rentals, and memberships online. It integrates with POS system processing and supports barcode-enabled check-in, gift cards, and passes.

See Online Features →

📦 Does SkiSolv offer a complete package?

SkiSolv is modular, you can start with ticketing or rentals and add gift cards, membership management, waivers, and locker systems as your needs grow. No pressure to buy features you don’t need.

👥 How many users or terminals can we have?

Unlimited. Whether you have 2 or 50 check-in points, SkiSolv supports multiple concurrent users. User roles and permissions are customizable to ensure secure access per staff function.

🔐 How secure is SkiSolv?

Very secure. Our cloud system includes SSL encryption, automated daily backups, and secure client photo/document storage. Admins have full access controls.

📊 Can I track guest activity and generate reports?

Yes. Our real-time reporting dashboard gives you insights into sales, reservations, usage, no-shows, late arrivals, and more. You can filter by day, location, user, and product category.

💸 What’s the pricing model?

SkiSolv is offered as a subscription service with a one-time setup fee. Pricing varies depending on the modules you choose. Contact us for a customized quote.

Get a Quote →

🛠️ How do you handle updates and support?

All updates are included in your subscription, no surprise fees. Support is available via phone, email, and Zoom. We also offer a client portal with tutorials, video demos, and a help desk.

Visit Support →

🧾 Does SkiSolv provide accounting or payroll functions?

No. SkiSolv is built for resort operations, not payroll or general accounting. However, it exports data compatible with most required tools.

🚀 How fast can we get started?

You can go live within 2–3 weeks, depending on data migration and training. We offer a fully guided onboarding process.

Book a Free Setup Call →

📌 Need Something Specific?

If your resort has a unique process, we can build or adjust modules to match. SkiSolv is backed by an agile team that listens to client feedback and iterates quickly.